How Do I Talk To Someone At Optus?

How do I contact Optus when my phone is disconnected?

Re: Phone disconnection If you are able to find a phone to use then you can call 133937, or jump into Live Chat here..

What number do I call to check my Optus balance?

Text the word ‘bal’ to 9999 to receive an SMS with your Prepaid account balance. To hear your Prepaid balance over the phone, call 555 from your mobile phone and choose ‘Option 1’.

Can I email Optus?

Unfortunately, we don’t take enquiries via email. For the best experience, we suggest messaging us through the My Optus app . If you don’t have the app, simply head to the app store to download the My Optus app. For those who prefer, you can also message us on My Account.

Is Optus to Optus free call?

A: Optus Call Buddy is a free to install application for Optus customers. All data charges relating to search and the display of the Optus network indicator are zero rated. Normal charges apply for call, SMS, MMS and video calls.

Where is Optus head office?

Sydney, AustraliaOptus/Headquarters

What is my Optus service number?

You can find your phone number or username displayed in the top bar in My Optus app. If you’ve already registered for My Account, you can see your phone number or username by logging into My Account. Check out how to register for My Account here. Mobile phone numbers can be retrieved via SMS.

Does Optus have a call Centre in Australia?

We do have call centres in India, Philippines and Australia however it is not possible to route a call to any particular country as it is just given to the next representative available to take the call.

How do I contact Optus by phone?

If you have a question or need help with your Optus service, you can contact us through one of the options below….What can we help you with?1300 417 220. Mon – Fri: 8am – 9pm. … 133 937. Mon – Fri: 8am – 8pm. … 133 937. … 1300 555 241. … 1300 417 220. … 133 937. … 133 937. … 1300 555 241.

Are 1300 numbers free Optus?

Optus 13,1300 or 1800 services allow callers to phone your organisation using a single national number at the cost of a local call, or at no charge at all. Routing and call handling solutions enable the calls to be handled efficiently.

How do I talk to Telstra in Australia?

Residential customers can call Telstra 24×7 for general enquiries, help, and service support by dialling 13 2000, at any time. For customers needing accessibility assistance, you can dial Telstra Disability Hotline at either 1800 068 424 (voice), or 133 677 (TTY).

Does Telstra use overseas call Centres?

Telstra use contractors in call centres overseas they don’t directly work for Telstra. Which means Telstra is uncontactable to the Australian public.

How do I talk to a real person at Optus?

Re: Trying to speak to Optus customer service!! You can try calling 131344 – Our technical teams are open 24×7.

Where can I complain to Optus?

To lodge a complaint with the TIO you can call 1800 062 058 (1800 675 692 from a TTY handset) or contact them via their website tio.com.au Please note that you will need a complaint number issued by Optus, and the TIO will expect that you have attempted to resolve the complaint with Optus before lodging a TIO complaint …

Does Optus have an email address?

Home Internet & nbn When you sign up for an Optus Broadband service (NBN, ADSL, Cable, Mobile or Wireless) you get access to a primary OptusNet email account. Your primary OptusNet email address is the same as your Broadband username.

Does TPG have Australian call Centre?

You’ll find that TPG has call centres across Australia, but also in India and the Philippines.

How do I cancel my contract with Optus?

Youd be required to talk to a Optus rep directly with regards of cancelling you Optus plan. Hopefully the details below help. You can also find your contract end date via the My Optus app and My Account. If you’re within Australia, call us, select your service and choose the ‘Cancel’ option.

How do I call Optus from overseas?

Need assistance? You can priority call Optus from overseas, 24/7 on +61 2 8082 5678.

How do I chat with Optus?

Live Chat can be reached on this link → https://www.optus.com.au/livechat. You can also get in touch with them via the My Optus app.

How do I call Optus customer service?

Transform the way you service customers Ask us how on 1800 555 937.

What is the phone number for Optus faults?

13 13 44Once you have this info contact our Service Difficulties & Faults Team on this contact number. Calls to this number from an Optus Mobile Phone are not timed. Call us on 13 13 44 (Open 24/7).

What time does Optus customer service open?

Mon-Fri between 8am-5pm.