Question: Do You Have To Pay For Genius Bar Help?

Can you just turn up at Apple Genius Bar?

You can speak to a Genius at the Genius Bar in an Apple Store.

But in order to do so you will need to book an appointment with Apple in advance – you can’t just turn up..

Does Apple charge for software problems?

Answer: A: All genius appointments are free. They will test & tell you what’s wrong with your system & quote a price to fix, if hardware. Software, they will fix for free.

What happens if you miss a Genius Bar appointment?

You can be 15 minutes late and you won’t be punished. Apple gives you 15 minutes to check in to your appointment. If you’re late, you don’t get your exact appointment time, but your priority position is maintained.

Does Apple do same day repairs?

The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send your iPhone to an Apple Repair Center, you’ll be notified when it’s ready for pickup.

Why is it so hard to make a Genius Bar reservation?

It’s the battery replacement rush. A lot of Apple Stores are booked solid for the week that one can book online or through the phone. However, Apple does have a longer booking window (two weeks when I asked) if you can go to a store in person to make an appointment.

How do Genius Bar appointments work?

As you might expect from Apple, there’s an art and science around how the company schedules its Genius appointments. “Each Genius, if they’re working on computers, they’re seeing an appointment every 15 minutes, and then they’re taking a mobile appointment—an iPhone or iPad problem—every 10 minutes.” says Epperson.

Do you have to pay for Genius Bar?

“The Genius Bar is a real differentiator for the stores and the fact that it is free really sets the stores apart from the other offerings in the industry.

Is Apple tech support free?

How much complimentary support do I get? Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition comes with 2 years of complimentary support.

How do I make an appointment at Apple Genius Bar 2020?

1. iOS device / Apple Support App and Genius Bar appointments (the easiest way)Open the Apple Support app (if you do not have it, launch the App Store and download and install it – or click here)Tap Get Support.Select your device. … Tap Bring in for Repair and find a location and date and time and then tap Reserve.More items…

How much does the Genius Bar charge?

There is no charge for visiting a Genius Bar at an Apple Store. You might get charged if they have to repair your system out of warranty (I had to pay around $300 for a logic board replacement out of warranty), though I have gotten a few of those free of charge.

How do I make an appointment at Apple repair?

Open your browser and go to the Apple Support website. Type your support issue into the search bar, or click the device or service you need help with. Click the “Start A Repair Request Today” link. Click the “Bring In For Repair” button, and then follow the prompts to set up an appointment.

Is Apple taking Genius Bar appointments?

You can also make support reservations, including taking your product to the Genius Bar at your nearest Apple Store. … Apple just updated the app to version 4.1 with several welcome changes. If you make an appointment at the Genius Bar, you’ll find a pass in your Wallet for easy check-in.

How do I make a reservation at Apple Store?

Here’s what you need to know:To start, you’ll need to have the free Apple Store app installed on your iPhone or iPod touch. … Once you’ve got it installed, open the app. … Tap the Stores menu at the bottom of the app.Next, tap the Genius Bar menu.On the next screen, tap Make a Reservation.

Can I just walk into an Apple store for help?

Apple Stores accept walk-ins for the Genius Bar, but wait times can vary widely depending on where you live, the time of day/week that you’re visiting. The two fastest ways to make a Genius Bar reservation are through its support page or with the Apple Support app.

Can I go to Apple store without appointment?

Yes, you can go to an Apple Store without an appointment. If you are going there for service, in most cases they will tell you all slots are taken for the day and make an appointment for you at some point in the future.

What can the Genius Bar help me with?

The Genius Bar is a tech support station located inside Apple’s retail stores, the purpose of which is to provide concierge-style support for customers of Apple products. Ron Johnson, the former Senior Vice President for Retail, has often referred to the Genius Bar as the “heart and soul of our stores”.