Quick Answer: How Do I Schedule An Appointment With Apple?

Do you have to make a Genius Bar appointment?

The Genius Bar is for tech support only.

If you want to learn how to use your products, Apple has other in-store options.

Apple Stores are always so busy that you should make an appointment in advance if you need to get in-person help..

How do I approach an appointment?

How to Ask for an Appointment Over the PhoneUnderstand their level of interest. During your initial call with the prospect, communicate the purpose of the meeting you’d like to book with them. … Communicate the value of the appointment. What does the prospect have to gain from meeting with you? … Give them a choice.

Does Apple Do walk in appointments?

Apple Stores accept walk-ins for the Genius Bar, but wait times can vary widely depending on where you live, the time of day/week that you’re visiting. … One thing to keep in mind, Apple filters the available support options based on the issues you select.

What do you say when booking an appointment?

For example, “I’d like to book an appointment with Steve”. And if you only know the person’s job title, you can say, for example: “I’d like to book an appointment with the plumber please”.

How do I book an appointment with Apple?

Use the Apple Store app to book an Apple appointment Type in your town or city to find your nearest store. Tap your preferred Apple Store to be taken to that Store’s page. To book a Genius appointment, scroll down to ‘Genius Bar’. Tap it, and you’ll be taken to a menu in which you’ll need to pick your affected product.

How do I schedule an appointment with Apple repair?

Open your browser and go to the Apple Support website. Type your support issue into the search bar, or click the device or service you need help with. Click the “Start A Repair Request Today” link. Click the “Bring In For Repair” button, and then follow the prompts to set up an appointment.

Why can’t I schedule a Genius Bar appointment?

You must go through their triage process though (Apple support > what’s the problem > etc). You need to pick a hardware problem – something that will invariably result in options to either call or take it in for service. Once you choose to take it in, the Genius Bar option should be available.

Can I walk in to Apple Store without appointment?

In most cases, walk-in appointments are unavailable. If your store has not reopened for in-store Genius Support yet, it will be noted by a banner on its webpage. Find your nearest Apple Store at apple.com/retail. If you choose curbside service, an Apple Genius will contact you with directions to your appointment.

Can you walk in to Apple store for help?

The two Apple stores near me typically are very busy and fully booked with appointments. So walk-ins may well find they cannot get service or may have to wait around for hours to catch a break in the line of those with appointments. Best to make an appointment to ensure you get help when you show up.

How do you ask for an appointment?

When making an appointment you should give the person your name and the reason for wanting an appointment. You should also ask the amount of time the appointment will take and if you should expect a wait time prior to the appointment.

Is Genius Bar free?

They offer personal support when customers have problems or questions relating to their Apple products. Most services carried out at the Genius Bar are free. Non-warranty service (which is paid for by the customer when repairs are complete) is also routinely performed.

Is Apple taking walk ins 2020?

In-store shopping appointments and walk-ins are unavailable. to see if modified service is offered. If you have the option to schedule a Curbside Genius Support appointment, you’ll be asked to provide a contact number. On the day of your service, an Apple Genius will contact you with directions to your appointment.

How long is Apple’s warranty?

Apple warrants the Apple-branded hardware product and accessories contained in the original packaging (“Apple Product”) against defects in materials and workmanship when used normally in accordance with Apple’s published guidelines for a period of TWO (2) YEARS from the date of original retail purchase by the end-user …

How long do Apple appointments take?

The Genius Bar gets very busy, so you’ll have to make an appointment ahead of time if you want to meet with a Genius without waiting for a long time. Genius Bar appointments for Mac products are 15 minutes each, while mobile appointments are 10 minutes.

What should I say to schedule an appointment?

Here are 5 things you should do when you call to make an appointment:Let them know if you’re a new patient. … Tell them the reason for your visit. … Give them the name of your health insurance plan. … Find out if you need to bring anything to the visit, like medical records or current medications.More items…•

Do you have to schedule an appointment for Apple?

No you don’t. While it is not required, you take a chance with a walk in. Many times Apple stores are extremely busy places, and those with appointments will get preference over a walk in. You can look up the store you wish to go to at the Apple web site and book the appointment online.

Can I make a Genius Bar reservation online?

There are two ways to make a Genius Bar reservation at an Apple Store: You can use the Apple Store app or, You can make a reservation via the Apple support web site.

How do I make an appointment with an Apple phone?

Here’s what you need to know:To start, you’ll need to have the free Apple Store app installed on your iPhone or iPod touch. … Once you’ve got it installed, open the app. … Tap the Stores menu at the bottom of the app.Next, tap the Genius Bar menu.On the next screen, tap Make a Reservation.